Frequently Asked Questions

Q: Are your products really handmade?

A: Yes! Most of the items in my shop are handcrafted by me using high-quality materials and sublimation printing. Occasionally, I collaborate with or feature designs from other talented crafters whose work aligns with my creative style.

Q: Can I personalize an item?

A: Absolutely! Many of my pieces—like cutting boards, bookmarks, ornaments, and coasters—can be personalized with names, dates, or custom text. Be sure to check the listing or message me for details!

Q: How long will it take to receive my order?

A: Most orders ship within 3–5 business days. Custom or personalized items may take a little longer. You’ll receive tracking information once your item ships.

Q: Do you accept returns or exchanges?

A: Due to the custom nature of many of my products, I don’t accept returns. However, if there’s an issue with your order, please contact me within 7 days so I can make it right.

Q: What materials do you use?

A: I use durable, high-quality materials like tempered glass, ceramic, aluminum, cork, and sublimation-safe fabrics. Each product is chosen to ensure your handmade piece is both functional and beautiful.

Q: Can I request a custom design?

A: Yes! I love creating custom orders. If you have a specific design or idea in mind, reach out and I’ll work with you to bring it to life.

Q: Do you ship internationally?

A: Currently, I only ship within the U.S., but I’m looking into adding international shipping soon. Stay tuned!